![]() Many businesses now use chatbots to automate user experience and transactional features. In summary, we think that risk teams can help build confidence in deploying conversational AI in conjunction with contextual banking that can help improve customer experience & bring forward innovation.A chatbot is defined as a conversational application that aids in customer service, engagement, and support by replacing or augmenting human support agents with artificial intelligence (AI) and other automation technologies that can communicate with end-users via chat. ![]()
0 Comments
Leave a Reply. |